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Prize Wheel FAQ

Q: What is the prize wheel made of? 

 A: The prize wheel itself is made of a 1/2" composite board. The frames are all constructed of 7/8" solid oak. The pegs, bolts, bearings and washers are all steel. 

 Q: How long does it take to receive a prize wheel? 

 A: Most prize wheels ship within 2 business days, custom insert wheels as well as custom graphic wheels may take 3 business days. The transit time can be estimated by visiting our shipping page. 

 Q: What is your return policy for prize wheels? 

 A: Our regular dry erase prize wheels and custom insert prize wheels can returned. Customer is responsible for return shipping costs and there will also be a 20% restocking fee. Credit will be issued once it is returned and inspected. All custom prize wheels are non-returnable. Any defective or damaged wheels will be repaired or replaced as described on our policies page. 

 Q: How large is the Logo when you add the logo to a prize wheel? 

 A: The logo in the center of a dry erase wheel is put on a 6" circle in the center of the prize wheel. The 32" insert wheel has a 8" circle in the center that the logo goes on. 

 Q: Do you offer any discounts based on quantity or purpose? 

 A: On any order that exceeds 10 prize wheels, a discount may be available. Please call for further information. (636) 358-0444. We currently do not offer any other discounts for purchases. 

 Q: Can I purchase a blank white wheel with nothing on it to customize myself? 

 A: We do offer blank prize wheels for your own customization. The pricing would be the same as the standard white 24" or 32" basic prize wheel. 

 Q: How many pegs are possible on a custom 24" or 32" prize wheel. 

 A: On a 24" prize wheel the maximum amount of pegs are 30. On a 32" prize wheel the maximum amount of pegs are 50.