All products should be inspected within 14 days of delivery. Any damage to shipping containers or boxes should be reported immediately and your items should be checked for any damage incurred during transit. Please make sure you retain your packaging in the event of damage during transit.
The contents of your order should be inspected and assembled within the first 14 days and any missing/damaged parts should be reported immediately.
Failure to do this will result in non-coverage of damaged items or any missing parts that did not arrive with your order. Unfortunately we are unable to cover missing or damaged parts after this time period due to abuse of warranty coverage.
After the initial 14 days ALL claims and any issues will be covered under our regular manufacturers warranty.
Any damaged product or any missing parts that are not reported within the first 14 days will also void the use of our satisfaction guarantee. No damaged products or products missing parts can be returned unless the damaged or missing parts have been reported within the first 14 days.
Please see our return policy for further information regarding returns.